Fault Code 098-346

[mkzr]

I talked with helpdesk many times. There is no service for this machine. They don't know anything about this machine. Is there anybody who knows HOW UPLOAD pjl file to the printer? CWIS doesn't have such a function.

[TammyL-Xerox]

Hello mkzr,

I'm sorry I don't have any information on upgrading the firmware, I suggest that you call into our support department for assistance @ 1-800-821-2797.

[mkzr]

i think it's communication problem (internat network). I'm going to upgrade firmware. Where can i found information about upgrade my xerox (how to)? I download V1.00.38.00_simb1.pjl file but  what's next? Can you help me with it?

[TammyL-Xerox]

Hello mkzr, 

I could not find any information on 098-346 only 097-943. 

[mkzr]

I've been doing this many times..

Can you tell me what this fault code mean?

098-346

[TammyL-Xerox]

Hello mkzr, 

Please take a look at this article for tank 3 (M) is out of ink and make sure that you are replacing all 3. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

[mkzr]

hi,

Anybody knows Fault Code 098-346.

My Xerox don't recognize brand new ink. After ~1 min. my xerox displays an error 097-943 and 098-346 at once.

It's always magenta, even if i disconnect black or yellow cable.