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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎01-21-2019 06:05 PM

Re: Fault Code

Hi alan.frth,

Thank you for using the Support Forum. The code 303-450 you saw indicates a possible issue with the print cartridge.  If you only got the code once and it cleared with a power off power on then the machine may have just needed a reset. If the code returns please try the solution in the link I provided above and if that does not work please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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alan.frth
Contributor
Contributor
‎01-15-2019 05:40 PM

Fault Code

Product Name: AltaLink B8045 / B8055 / B8065 / B8075 / B8090 Multifunction Printer
Operating System: Windows 7 x64

Got a fault code of 303.450.00. This has happened only (1) time. Had to disconnect power to shut it down as it was locked up tigher than a drum. Tried googling the code / the Xerox support page for that printer / using ctrl panel access to see if an explaination is there (it told me what the code was but not what triggered it.

I don't know if it's just me but any time I've tried using the Xerox support page it's not correct. Any of you folks have the same problem?

:-)

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