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raetselbrief
New Member
New Member

Fault Error 072-210 Paper Tray Error

Product Name: Xerox 700i/700 Digital Color Press
Operating System: Windows 10

Hello!

I have a lift error problem in tray 1 and 2.
I have swapped the paper cassettes in the trays - the error remains with the trays.

When I touch the sensors in the back, the motor for the lift also starts. This happens with every tray.

In tray 1 and 2 the motor tries unsuccessfully to lift the paper.
When I change the trays, they work (in tray 3).
If I insert the cassette from tray 3 into 1 and 2, it does not work again.

The wheels all look good, in tray 3 the cassettes from tray 1 and 2 also work.

Anyone have any advice for me? Thanks a lot!

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2 Replies
TammyL-Xerox
Administrator
Administrator

Re: Fault Error 072-210 Paper Tray Error

Sounds like you have tried everything already, so it would be a hardware escalation: 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Fault Error 072-210 Paper Tray Error

Hi,

From my experience, there is a broken gear on the paper tray Feed Head that must be replaced. So you need a tech for replacing those gears.

 

Gabi