Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
KipB
New Member
New Member
‎12-06-2018 10:57 AM

Fault Error 072-210

Product Name: VersaLink C7020/C7025/C7030 Multifunction Printer
Operating System: Windows 10

Have a Fault Error 072-210 and drawer 2 is not operational (doesn't seem to be clicking in, won't register that it has been pulled out and put back in). I can still print from my Windows 10 computer - if I designated Tray (won't print if I leave it at default). Any ideas?

0 Kudos
Reply
1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎12-06-2018 01:09 PM

Re: Fault Error 072-210

It is physical damage to the tray in my experience.

If you have 3-4 trays, swap tray 2 and 3 in the printer.

If the fault changes to the other tray, take them both back out and compare the parts/sensors etc. One (the one in slot 3) is broken.

If the fault doesn't follow the tray, something in the rails/sensors for tray 2 inside the machine is the fault.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
Reply