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digitalprintplus
Valued Member
Valued Member
‎12-18-2021 12:41 PM

Fault error 310.382.01

Product Name: Phaser 7800
Operating System: Not Specified

Hi all, hope everyone is well

We have a Phaser 7800 fuser hasd some marks then I think began giving an error. 

We tried refixing the old fuser then the tech found the thermostat to be bad

SO bought a new fuser installed it

But still getting the same error code 310.382.01

Can anyone assist please thanks

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎12-22-2021 08:25 PM

Re: Fault error 310.382.01

Hi digitalprintplus, 

Thank you for using the Support Forum. I found an article in the online support for your product for Fault Code 310.382.01. If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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