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Fiery J75 Motherboard died, how I can get a new one?

Product Name: Xerox Color J75 EFI Fiery Controller
Operating System: Windows 7

Hello,

Fiery Tower model Server with J75 Press, Motherboard died (TYAN S5515), how we can get this replaced to a new one? Or where I can find someone who can help to repair this or help to get a new one?

Best Regards, Gary

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Community Manager
Community Manager

Re: Fiery J75 Motherboard died, how I can get a new one?

Hi Gary,

Do you have a Xerox Maintenance Agreement? If so, this service could be covered and you should contact Xerox Support - contact info HERE. 

If not, you can try contacting EFI directly for the part itself:

https://www.efi.com/products/fiery-servers-and-software/

Thanks,
CathyO-Xerox
Community Manager

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