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LinkStar
New Member
New Member

Firmware broken - cant replace with working one

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

So far, the printer stucked in the start up logo screen, and refuses to boot.

Since the printer is not installed on any of my computers, I triyed to upgrade/replace firmware using USB method with several firmware versions, and none of them seems to work

656451_WC6515_E
656691_WC6515_E
656831_WC6515_E
655171_WC6515
655161_WC6515
656111_WC6515_E
655911_WC6515

Many of them stuck on 50% with error 017-535, 017-759 some at 12% or gives me "error transfer files"

Is there an other way to fix this? or did I miss something?

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CathyO-Xerox
Community Manager
Community Manager

Re: Firmware broken - cant replace with working one

Hello LinkStar,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

Thanks,
CathyO-Xerox
Community Manager

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