Hello. I recently got a Phaser 7500DN in good condition.
After downloading and sending the 5.26 firmware to the device, it now no longer lights the control panel at power-up.
I presume the firmware upgrade bricked the machine.
Is there a recovery mechanism?
Any help appreciated.
Sorry you are having trouble with your device. I have searched our online Knowledgebase and found some steps that may help.
For control panel dead: Control Panel Display Screen is Blank
I'm not sure you want to download firmware that bricked the device, but it was the 5.26.1 version.
The link below works for me.
It currrently shows:
And no joy so far. I bought a new main board from ebay. I'm hoping that works when it arrives.
Or maybe because the server is offline or the file is protected now as it bricked my hardware.
It did work for me on November 7th and it does not now work for me either.
replacing the main board with the ethernet port made the device work again.
I'm not doing another firmware upgrade...