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@AlaskaPaper wrote:Summary:
I live on an island in Alaska where we semi-regularly have power outages. After working fine all week, both of our printers (Versant 180 & a not-even-a-month-old Versant 280) haven't been able to print all day.
The only happened-at-the-same-time factor I can figure is a power outage we had 2 days back. The tech currently thinks a board is fried in the 280 and has no idea with the 180 yet. [[symptoms below]] We're currently dead in the water waiting to hear back from our tech :(::MY QUESTION::
I've been told that it's better for the health of the fuser to leave the printers in 'power saving mode' every night and to "long-press" the power button for the weekends. However, with the special power considerations per living on an island, would it be a better idea to just ***fully shut down*** every night?
I don't care if it'll cost more, if it wastes toner, I would just like to know if a full shutdown every night is risky for the machine or not.
V280 problems:
Printer throws error 041-920 + Fiery Command WorkStation throws a "41-921".
Printer threw error 091-327 (drum problem) but that was resolved.
-tried rebooting, power cycling, reseating cables, all recommended troubleshooting steps-
V180 problems: PayMyDoctor Login
Acts like its going to print... forever. Sounds like it's about to grab the paper and start printing and then it stops. It does this indeffinitely until I delete the job or power off the printer. Can't even print an at-boot config report. Just whirs and spins and goes quiet and repeats.
-tried rebooting, power cycling, reseating cables, all recommended troubleshooting steps-
TL;DR:
All our printers won't work today. Suspect recent power outage. Wondering if it's safer/recommended to fully power off printers every night.
Hello AlaskaPaper,
I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.
Summary:
I live on an island in Alaska where we semi-regularly have power outages. After working fine all week, both of our printers (Versant 180 & a not-even-a-month-old Versant 280) haven't been able to print all day.
The only happened-at-the-same-time factor I can figure is a power outage we had 2 days back. The tech currently thinks a board is fried in the 280 and has no idea with the 180 yet. [[symptoms below]] We're currently dead in the water waiting to hear back from our tech :(
::MY QUESTION::
I've been told that it's better for the health of the fuser to leave the printers in 'power saving mode' every night and to "long-press" the power button for the weekends. However, with the special power considerations per living on an island, would it be a better idea to just ***fully shut down*** every night?
I don't care if it'll cost more, if it wastes toner, I would just like to know if a full shutdown every night is risky for the machine or not.
V280 problems:
Printer throws error 041-920 + Fiery Command WorkStation throws a "41-921".
Printer threw error 091-327 (drum problem) but that was resolved.
-tried rebooting, power cycling, reseating cables, all recommended troubleshooting steps-
V180 problems:
Acts like its going to print... forever. Sounds like it's about to grab the paper and start printing and then it stops. It does this indeffinitely until I delete the job or power off the printer. Can't even print an at-boot config report. Just whirs and spins and goes quiet and repeats.
-tried rebooting, power cycling, reseating cables, all recommended troubleshooting steps-
TL;DR:
All our printers won't work today. Suspect recent power outage. Wondering if it's safer/recommended to fully power off printers every night.