Hi,
The fuser is engineer replaceable unit. So even the reset procedure is also available for field engineer in Diagnostic Mode ( in Dc135 - HFSI ). So you will need a tech.
Gabi
We got a 'REPLACE FUSER ASSEMBLY - 10-510' Message on our Workcentre 3335. I have the tools and I'm handy. I ordered the Fuser Assembly online from Amazon Business.
Compatible 110V Fuser Assembly for Xerox Phaser 3330 WorkCentre 3335 3345 printer 022N02856)
I dis-assembled the rear of the 3335. I removed the Old Fuser Assembly unit and Installed the replacement Unit. The 3335 restarts fine and prints as before. But the ALERT message remains.
How can I enter Maintenance Mode to Reset the Counter or tell the 3335 that a NEW Fuser Assembly unit has been installed?
Thanks