Showing results for 
Search instead for 
Did you mean: 
1 Reply
Community Manager
Community Manager

Re: How do I know which Toner the printer is using?

Hello there,

The need for toner and a drum imaging unit is part of the science of xerography. Unfortunately that is just the way this process works.

Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

How do I know which Toner the printer is using?

Product Name: WorkCentre 6515

I have a 6515 Work Centre Printer. It quit printing and said that Yellow toner was out. I thought it was the Yellow drum cartridge. I replaced the drum and then discovered that there are also a whole other set of cartidges. How do I get the printer to use the drums instead of the cartridges? The drums print 48,000 pages. The cartridges print about 6,00 I think. Why are there 2 sets and does the printer use both? I hope someone can help me. Thank you in advance for any help or information.

Teacher 2020

0 Kudos