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1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎07-15-2022 02:05 PM

Re: How to reload software in my xerox printer

Hello PGSSStu, 

I found this article with instructions on how to update the printer software for you to reference. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

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PGSSStu
New Member
New Member
‎07-13-2022 01:44 PM

How to reload software in my xerox printer

Product Name: VersaLink C600 Printer
Operating System: Windows 10 x64

I have tried using USB, tried using Network cable to load new firmware into my VersaLink C600 and each time it fails with the same two messages 1. Unauthorized user is making changes when uploading new firware,   and,   2.  After 12% install,  error 017-532.  Yes I have reset the printer at least 40 times logged in and not.  So I feel xerox has a serious programming debacle.

How can I simply reload the software and firmware into my VersaLink C600??????

Please ADVISE

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