I just bought Genuine toner for Phaser 6600 / 6605 and when i installed it , first i have toners status and then message : " Invalid Yellow".
I read that toners have to be from the same region like old one . i checked it and both are made in Japan .
Is there any way to fix that or toner is faulty ?
Thank you for any suggestions .
Solved! Go to Solution.
Where it is made doesn't change, where it is for does. All is held in a chip on the toner.
There is no difference beyond the chip that is in it.
There is no big conspiracy, the only reason there are regions is because of countries/areas that have things like the VAT that make things cost more than they do in areas near them, it puts an end to cross border shopping as it were.(There was a time not too far back where it was cheaper for an Australian to fly to the USA, buy Adobe creative suite, then fly home, for cheaper than buying Creative suite in Australia)
Sold vs metered is just so that Xerox knows if you used a 3rd party toner, or if you are trying to claim that a device that is not on contract has one. I'm sure the marketing types have some fabulous reasons too.
It does occasionally really make things difficult for the end user, but, it is what it is.
Assuming you have the right one for your printer (metered vs sold) and from the right area (North America, DMO, Asia Pacific) then it would be defective.
Thank you for reply.
I just get new genuine toner from xerox and i have same error message ....
Do you have some other solution for that ?
Is there any manual how to clean this model . maybe i need to clean some place ( chip , etc )
Thank you for any reply
I just look at my toners....
One that is working have code : *B792* ( is empty so i have message to replace toner but i dont have INVALID YELLOW )
and the new genuine from xerox ( i have 3 now and all have same problem ... ) have code : *B116*
Is this a problem ? what can i do to fix it ?
I have the same problem with 2 Xerox Phaser 6000 printers bought at the same time.
Xerox locks the printer, so you can't even use genuine toner. Xerox can unlock the printer, but will properly cost more than the printer itself.
So get rid of it and buy another brand of printer that doesn't have software that locks the printer.
I bought a Samsung printer and had NONE problems whatsoever and the print quality is way better than Xerox ever was.
I just fix the problem .
The problem was that toners that i bought from Xerox (genuine 2k EUROPE ) and i get INVALID YELLOW with every single one .
Toners are not cheap so i didnt bought USA/KANADA region next genuine toner . I bought RESET CHIP with USA/KANADA model .
And now it works .
No i need to buy 2 CHIPs more to fix issue with 2 others toners that i bought .
This just happened to me.
We just bought 40 pcs of new USA toners and found out later that the printer wont recognize them because of market region. The printer is in Haiti so they use Hatian part numbers but machines are the same.
I am thinking of using reset chip too that holds the Hatian part number like what you did. Hope it will work.
When a genuine toner cause an invalid status, something is sooo wrong. I can't see, how it can be legal to do such a dirty trick and Xerox should be ashamed to put their customers in such a position. If you buy a genuine part for your car or any other product, you expect it to fit.
My Samsung XPress Color printer that I bought instead of the two Xerox printers has printed thousands of copies and works with no errors at all - such a joy. Sad that HP bought the printer division from Samsung, because the Samsung patents and technology are way better than anything HP could come up with.
I'm glad you found a way to fix it. It is sad that it was necessary for you/us to spend time on it.