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2 Replies
fiery
Occasional Advisor
Occasional Advisor
‎10-15-2014 05:08 PM

Re: J-75 012-273 Faults

Maybe replace the finisher pwb.

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Mitchell889923-xrx
Moderator
Moderator
‎09-23-2014 04:09 PM

Re: J-75 012-273 Faults

Hi Grantland.
Thank you for using the Xerox forum.

I would suggest that you review the following J75 Product Support site for possible solutions

If you contacted your local service technician and explained your frustrations I think they would escalate the issue.

or

You may consider contacting our specific product support experts at the following link:Fast Track to the Expert .

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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Grantland
New Member
New Member
‎09-17-2014 10:40 AM

J-75 012-273 Faults

Product Name: Other - specify product in post

Greetings : )

 

Thank you for your time and consideration.  

 

Been fighting this fault, the 012-273 for a month plus on our J-75 Press. It is a Side Registration Home SNR Off Failure.  Have had Tech service folks in here numerous times , and the issue continues.  Anyone else encountering this fault?  Fault enountered when a job finishes, or we run out of stock or interrupted the run to make copies.  It is sporadic but happend a lot : (
The tech guys last suggestion was to try wiping the system and relaod the config, thinking it may be corrupted.  Any insight w/b appreciated!

 

Alan : )

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