Greetings : )
Thank you for your time and consideration.
Been fighting this fault, the 012-273 for a month plus on our J-75 Press. It is a Side Registration Home SNR Off Failure. Have had Tech service folks in here numerous times , and the issue continues. Anyone else encountering this fault? Fault enountered when a job finishes, or we run out of stock or interrupted the run to make copies. It is sporadic but happend a lot : (
The tech guys last suggestion was to try wiping the system and relaod the config, thinking it may be corrupted. Any insight w/b appreciated!
Alan : )
Thank you for using the Xerox forum.
I would suggest that you review the following J75 Product Support site for possible solutions
If you contacted your local service technician and explained your frustrations I think they would escalate the issue.
You may consider contacting our specific product support experts at the following link:Fast Track to the Expert .