We pulled the developer tray cleaned off a drum a bit slid it back in but the printer is just running with a litter noise
Won't inistialise for us to copy anything
Don't know why that is happening
Any idea?
Solved! Go to Solution.
Also no it's not giving any error codes.
Have you checked in the Fault History for error codes?
Power Off the machine and reseat all the cables including DFE cable
Thanks much I did power down the machine a few times,I'll try your next step by unplugging all the cables and then plug them back in and let you know what happen
thanks much
G
G
ok still the same
the sound is coming from the top part of the machine more liek the area where the toner is or the drums are
this is the video of the issue
It looks like to be from Main Drive Motor