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digitalprintplus Valued Member
Valued Member

Just runs not printing or copying

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Product Name: Xerox Color C75 Press
Operating System: Windows 7 x64

We pulled the developer tray cleaned off a drum a bit slid it back in but the printer is just running with a litter noise

Won't inistialise for us to copy anything

Don't know why that is happening

Any idea?

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21 Replies
digitalprintplus Valued Member
Valued Member

Re: Just runs not printing or copying

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Also no it's not giving any error codes. 

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gabiene Frequent Advisor
Frequent Advisor

Re: Just runs not printing or copying

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Have you checked in the Fault History for error codes?

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digitalprintplus Valued Member
Valued Member

Re: Just runs not printing or copying

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Just the usual 077_220 which shows up but doesn't stop the printer from running.
Right now it's making a noise like you know when paper is touching a fan first was loud but then not that loud so it's like the motors are running but the job not going through then I not able to cancel the jib or delete it unless I open back the door then hit cancel.but once I don't sent through a job whether print or copy its fine the minute I do though the machine starts running but nothing happens
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gabiene Frequent Advisor
Frequent Advisor

Re: Just runs not printing or copying

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Power Off the machine and reseat all the cables including DFE cable

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digitalprintplus Valued Member
Valued Member

Re: Just runs not printing or copying

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Thanks much I did power down the machine a few times,I'll try your next step by unplugging all the cables and then plug them back in and let you know what happen

 

thanks much 

G

 

G

 

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digitalprintplus Valued Member
Valued Member

Re: Just runs not printing or copying

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ok still the same

the sound is coming from the top part of the machine more liek the area where the toner is or the drums are

 

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digitalprintplus Valued Member
Valued Member

Re: Just runs not printing or copying

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this is the video of the issue

(view in My Videos)

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digitalprintplus Valued Member
Valued Member

Re: Just runs not printing or copying

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gabiene Frequent Advisor
Frequent Advisor

Re: Just runs not printing or copying

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It looks like to be from Main Drive Motor