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Yes I found that information too and it did nothing. I don't know where I can get that repaired in the Boston area, but I'll see if I can find some place
I searched the knowledgebase for that message and all it suggests is to power off for 30 seconds and back on. It may require Service. If that doesn't help, I would recommend contacting your service department for more assistance.
I just started getting this message. I tried the restart and that did not fix it.
I do see that it's saying some of my toner is low as well.
Is there a way that I can fix this on my own? I don't know what part to get.