Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
mikey59
New Member
New Member
‎05-24-2013 05:52 PM

Lines running through scans & copies...

Product Name: Other - specify product in post

I have a Phaser 3635 MFP, that has a line run through pages that have gone through the documant feeder. It's very noticable & runs down the left side of the page, about 1.125" from paper edge. It is showing up on anything that I scan or copy, feeding through the document feeder. If I put on glasss, I do not have the problem. 

Also, when pages print out, I have faint horizontal lines, about 3" apart on the width of the paper. I'm assuming these are coming from a roller some where?

Printer was bought used (not by me!)

Any advice appreciated!

Thanks

 

0 Kudos
Reply
1 Reply
CherylO-Xerox
Community Manager
Community Manager
‎05-28-2013 03:59 PM

Re: Lines running through scans & copies...

Hi mikey59,

Thank you for using the Support Forum. Please clean the CVT glass as described in this solution for lines on copies. Also take a look at this solution for lines on prints.  If these solutions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply