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Community Manager
Community Manager

Re: Lunch error after FACTORY INIT MODE

Hello Sonsray_helpdesk, 

If powering the printer off is not fixing the issue then a service technician is needed.  Please call 1-800-835-6100 to arrange a service call. 

Community Manager

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Lunch error after FACTORY INIT MODE

Product Name: WorkCentre 6515
Operating System: Windows 10

unknown device message.jpg

error reported.jpg

Is this a hardware error or is there a way to re-flash or restart the printer so that the information is read properly?

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