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MAC OS Xx 10.8 mountain lion drivers for Phaser ??

When do you guys accept the driver for my Phaser 6121MFP for Mac OSX 10.8 Mountain Lion? I have been complaining about this for months, but still no drivers available. Our company wants to go to OSX 10.8 Mountain Lion, but Xerox is holding us back. I contacted several people, but nothing happens. Please help us!!

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Community Manager
Community Manager

Re: MAC OS Xx 10.8 mountain lion drivers for Phaser ??

Hi Farl4biz,

Thank you for using the Support Forum.  You can install the 10.7 driver with the caveats listed below.  You may see these issues, if you do please follow the recommended actions. 

Issue:  Software installer does not have the Xerox developer signature.  Action:  Right-click (Control + click) the pkg file and select "Open" when installing the driver.

Issue:  When adding the printer, the following warning message is displayed "The printer software was installed incorrectly. Would you like it to be repaired?"   Action:  Click "Repair" button

Issue:  When performing Booklet printing, a Binding Option dialog will open for each document that is currently open.

Action:

Go to System Preferences > General

Check the option "Close windows when quitting an application"

Issue:  If a document is scanned with the following settings from Image Capture, the scanned image is a black box
Kind : Black & White , Text
Resolution : 600dpi

Action:  Select a Resolution other than 600dpi

 

I hope this helps if not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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