cancel
Showing results for 
Search instead for 
Did you mean: 
subratnayak
New Member
New Member

Machine Keep rebooting after saying Network Controller Error. 303.331.00

Jump to solution
Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 10 x64

Hello I have a Xerox WC 7855. Unfortunately from last 7 days the Machine Keep rebooting WhatsApp Image 2022-07-24 at 4.52.02 PM (1).jpegWhatsApp Image 2022-07-24 at 4.52.02 PM.jpeg saying "Network Controller Error". I tried to check the log for the few second machine stay on the home screen and found a lot of 303.331.00 Errors. Here are a few thing I tried.
1. I installed the most recent firmware  (073.010.075.34540) using 'altboot' with FORCED_UPGRADE. it doesn't help.

2. Then I try to downgrade my firmware to (072.010.004.09100)  Still No Solution. (I also used DISABLE_DATA_BACKUP)

3. I changed my HDD...still No help.

4. Borrowed a Completely working 7855 Mainboard from a Friend still the same issue.

Please help.

(Please note that I cant go in admin/service mode cause its reboots automatically after 5-6 seconds)

0 Kudos
2 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: Machine Keep rebooting after saying Network Controller Error. 303.331.00

Jump to solution

Hello there,

Here is an article to help when the device is showing in the Non Customer Mode.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
subratnayak
New Member
New Member

Re: Machine Keep rebooting after saying Network Controller Error. 303.331.00

Jump to solution

Issue solved after replacing the "SD Card".

0 Kudos