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Re: Machine Keep rebooting after saying Network Controller Error. 303.331.00

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Issue solved after replacing the "SD Card".

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CathyO-Xerox
Community Manager
Community Manager

Re: Machine Keep rebooting after saying Network Controller Error. 303.331.00

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Hello there,

Here is an article to help when the device is showing in the Non Customer Mode.

Thanks,
CathyO-Xerox
Community Manager

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Machine Keep rebooting after saying Network Controller Error. 303.331.00

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Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 10 x64

Hello I have a Xerox WC 7855. Unfortunately from last 7 days the Machine Keep rebooting WhatsApp Image 2022-07-24 at 4.52.02 PM (1).jpegWhatsApp Image 2022-07-24 at 4.52.02 PM.jpeg saying "Network Controller Error". I tried to check the log for the few second machine stay on the home screen and found a lot of 303.331.00 Errors. Here are a few thing I tried.
1. I installed the most recent firmware  (073.010.075.34540) using 'altboot' with FORCED_UPGRADE. it doesn't help.

2. Then I try to downgrade my firmware to (072.010.004.09100)  Still No Solution. (I also used DISABLE_DATA_BACKUP)

3. I changed my HDD...still No help.

4. Borrowed a Completely working 7855 Mainboard from a Friend still the same issue.

Please help.

(Please note that I cant go in admin/service mode cause its reboots automatically after 5-6 seconds)

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