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Gode
Gode New Member
New Member
‎02-02-2019 05:07 AM

Machine not powering on!

Product Name: Xerox docucolor 242
Operating System: Windows 8.1

Hi,

Please help. I installed the new Color drum whilst the machine was off. The printer was working before that. Bur when I switced it on, I heard a noise from the machine and the lights in the office blinked. From that time my machine cant switch on. How will I diagonise the problem? I know strongly that something got burnt from inside.

Gode

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gabiene
gabiene Occasional Advisor
Occasional Advisor
‎02-02-2019 09:27 AM

Re: Machine not powering on!

Hi,

It is obviously is a short circuit in the machine. It is possible to have a broken Power Source. Even I don't think to be from the K drum, take it out and power on the machine and if the issue still remaining it will be better to have a tech.

 

Gabi

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