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sparker01880
New Member
New Member
‎01-10-2019 09:15 AM

Memory Full

Product Name: Phaser 3330
Operating System: Windows 10 x64

So we have a networked Phaser 3330.  Can't print any documents from our machines as the error states memory full.  The following steps were done:

Reflashed the firmware

Factory Reset The Device

It prints configuration pages fine but we cannot print anything.

 

Any Help Is Appreciated

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3 Replies
CherylO-Xerox
Valued Advisor
Valued Advisor
‎01-15-2019 05:22 PM

Re: Memory Full

Hi sparker01880,

Thank you for using the Support Forum. Please take a look at the solution for the memory full message. Also take a look at the solutions for unable to print over the network.  If none of these solutions help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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wqhjstudios
New Member
New Member
‎02-18-2021 10:42 PM

Re: Memory Full

did you ever find out how to solve this problem? after reading almost half of all posts in this furom, i have reached the unfortunate conclusion that there must be an answer-bot assigned to assist us. no kudos for the answer-bot!!!

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GabiE-Xerox
Xerox Employee
Xerox Employee
‎02-19-2021 12:48 PM

Re: Memory Full

Hi,

You will need a tech (that's because it involved to enter in diagnostic mode with a service password) to perform Memory Clear.

 

Gabi

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