Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Highlighted
cameron_melb
New Member
New Member
‎01-21-2013 08:11 PM

Mountain Lion / Lion issues for Xerox FreeFlow C800p

Hello Everyone,

 

I'm a desktop technician and we have a Xerox FreeFlow C800P printer with connected xerox print server, Any time we install a Xerox Print driver [either 2.82 or 2.71] on a Mac following standard prompts or via CUPS - After a period of time the printer queues both HOLD and PRINT will pause and 75% will unpause via CUPS but 25%. We will need to uninstall the driver, reset the print queue and reinstall the driver to temporarily correct the issue. Weeks later it will pause again.

 

Any suggestions,

 

On a side note, no printer options e.g. hole punch unit, finisher information installs with the driver and supply levels do not display in Print queue settings.

0 Kudos
Reply
1 Reply
Highlighted
CherylO-Xerox
Community Manager
Community Manager
‎01-24-2013 06:51 PM

Re: Mountain Lion / Lion issues for Xerox FreeFlow C800p

Hello cameron_melb.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply