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2 Replies
JordanAXAUQE-AA
Agency Analyst
Agency Analyst
‎11-14-2022 09:45 PM

Re: My Wireless adapter was knocked out of the back and broke the connection inside

Unfortunately, the board will need to replace.

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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TammyL-Xerox
Community Manager
Community Manager
‎11-03-2022 09:30 AM

Re: My Wireless adapter was knocked out of the back and broke the connection inside

Hello MrsR,

For assistance with broken parts please call into the support department @ 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!
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MrsR
New Member
New Member
‎11-01-2022 08:05 AM

My Wireless adapter was knocked out of the back and broke the connection inside

Product Name: WorkCentre 6515
Operating System: macOS 11 - Big Sur

Help. I picture hanging above my printer fell off the wall and knocked the adapter out of my WorkCentre 6515, The wifi adapter looks fine but the force snapped the connection inside the printer that the adapter fits onto. So when the adapter is put back in the holes is pushes on the snapped connection! How do I get this fixed? I am currently printing files saved via a USB stick. I work from home and the wifi printing is an advantage to all in the family not just my business. I am in the UK

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