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Community Manager
Community Manager

Re: Need Altalink C8170 firmware DLM for ALTBOOT

Hello CarlosV,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

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Need Altalink C8170 firmware DLM for ALTBOOT

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Windows 10 x64


After fail upgrade Altalink C8170 from 114.x version to 118.x, printer doesn´t load. It appears "system is powering on".

I need create an USB with a DLM firmware to recover the MF, but I can´t find the firmware that I need.

When I put a .dlm file from the newest version of Firmware or Service Pack into USB, it appears a screen error: "Non ALTBOOT DLM Detected. Please use ALTBOOT DLM"

How I can obtain a DLM firmware to ALTBOOT recover?



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