Need Help Identifying Part to Replace

[siltanenIT]

I have the same problem. It's not in the knowledgebase. Help identifying the part would really be great because it's not user serviceable and sure looks like it's a design flaw.

Did find this though: http://www.tomtech.de/spareparts/tt/ger/PDFDokumente/Xerox/Drucker/Laser/sw/Phaser%C2%AE%204600_4620...

[CherylO-Xerox]

Hello mgeorgetti.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Phaser 4600.

Alternatively, you can visit our Contact Us page for other support options.

[mgeorgetti]

Recently, my Xerox Phaser 4600 had a gray rubber belt break off. I have located where it has come from but am not sure what it is called or if I need to replace just that rubber piece or other parts associated with it. Please see the picture below. I wanted to upload a picture with more detail but the site has a very small upload limit. Thank you in advance for the help.