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1 Reply
Mitchell889923-xrx
Moderator
Moderator
‎09-05-2014 09:54 AM

Re: Need driver for Documate 510 for Windows 8.0 64bit.

Hi brcobrem
Thank you for using the Xerox forum.

I would suggest that you review the following Xerox DM510 Scanner site for the appropriate drivers and other solutions.

http://www.xeroxscanners.com/en/us/products/DM510/drivers.asp

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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brcobrem
New Member
New Member
‎09-04-2014 07:00 PM

Need driver for Documate 510 for Windows 8.0 64bit.

Product Name: Other - specify product in post

Hi Xerox et al,

 

I finally upgraded(?) from Win7 32bit to Win8.0 64bit the long, hard, manual way. Now I find that I can't get my Documate 510 scanner to be recognized properly. Beleive it or not, the "DM510_4.6.10.1101.EN.msi" driver package will actually install to a Finish, but the 510 still shows up in Device Managler with a yellow exclaimation mark and states "The drivers for this device are not installed. (Code 28)".

 

As I recall, I paid a pretty penny for this scanner and it works the way I need it to once a month for 15 minutes. Now just what do we need to do t get this functioning again in the Win8 64bit environment?

 

I appreciate your assistance on this one.

 

Regards . . .

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