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TammyL-Xerox
Community Manager
Community Manager
‎01-30-2023 08:54 AM

Re: New Xerox c7000 touch screen not working properly

Hello Shadowgleam, 

Since this is a new printer I suggest that you call into support in case a service technician is needed at 1-800-821-2797. 

Thanks,
TammyL-Xerox
Community Manager

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Shadowsgleam
New Member
New Member
‎01-26-2023 08:25 AM

New Xerox c7000 touch screen not working properly

Product Name: VersaLink C7000 Printer
Operating System: Not Specified
We have a brand new C7000 printer and the touch screen is only responsive in the bottom left corner preventing me from setting it up. I dont know if there is a calibration somewhere or if it can be remotely setup and driver/firmware updates could help. Or if this is a surefire sign that the touch screen is bad. There are no visible signs of damage, any help that can be provided would be greatly appreciated.
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