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New Member
New Member

New firmware result in invalid toner

Hi,

 

Can someone send me (or at least tell me how to get) the 2.51.00.91 version firmware of FX WorkCentre 3220-MFP ? I just 'upgraded' the firmware and as a result of that, my printer wont print as it keep displaying 'invalid toner' on the lcd. It turned out that what I really did was downgrading the firmware as the version I downloaded was version 2.50.00.105. Any information would be highly appreciated. Thanks.

 

Tju Bui Liam

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3 Replies
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Community Manager
Community Manager

Re: New firmware result in invalid toner

Hi builiamt,

Thank you for using the Support Forum. Please contact your technician or your support centre to get the firmware that you have requested. 

Thanks,
CherylO-Xerox
Community Manager

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New Member
New Member

Re: New firmware result in invalid toner

Hi Cheryl,

 

Thanks for the advice. Can you tell me what the email address iof Indonesia Xerox Support Centre is ? Because I can not find it anywhere and the one I could find do not seem to be responding to my email. Can't you be kind to a fellow Xerox user and just send it yourself ? :)

 

Yours Sincerely,

 

Tju Bui Liam

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Community Manager
Community Manager

Re: New firmware result in invalid toner

Hi TjuBui Liam,

You will need to contact them yourself.  Please take a look at the iHelp section of the Indonesian support page for more information. 

Thanks,
CherylO-Xerox
Community Manager

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