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New Member
New Member

New in box 8870 won't power up right

I have a new in box 8870. It is a few years old but was in storage as a backup. I went to install it today and it all that happens is that the light blinks red and it gives the xerox website. Is there a way to fix this or is it toast?

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Valued Advisor
Valued Advisor

Re: New in box 8870 won't power up right

Is there not a fault code displayed?

 

Even if it got plugged in and was tipped on its side and lat the melted solid ink run rampant through the device it should at the very least give a status code on screen.

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Joe Arseneau
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New Member

Re: New in box 8870 won't power up right

no fault code. I turn it on. The red light starts blinking and just gives the website.

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Valued Advisor
Valued Advisor

Re: New in box 8870 won't power up right

So it never turned on once? So there is not even any solid ink in the device?

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Joe Arseneau
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New Member

Re: New in box 8870 won't power up right

no it does turn on.....as soon as it does red blinking light with website address thats it.

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New Member
New Member

Re: New in box 8870 won't power up right

there is ink.

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Valued Advisor
Valued Advisor

Re: New in box 8870 won't power up right

Is the configuration card in it?

 

If yes, to the above, does the light blink in an apparent sequence?

 

Is there anything else displayed if you hit the help button?

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Joe Arseneau
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New Member

Re: New in box 8870 won't power up right

yes..if you mean the little sd like card near where the power cord plugs in. nothing else is displayed and the red lights are rapid.

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Valued Advisor
Valued Advisor

Re: New in box 8870 won't power up right

I don't know what is wrong then, and there is no way to find out.

That blinking light should be like morse code.

2 flashes, a pause, 2 flashes, a pause, 4 flashes, a pause, then back to the beginning would be a code of 226 for example (Blown fuse)

 

But if there is no fault and the light just blinks at a constant there is literally no avenue of diagnosis.

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Joe Arseneau
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