Here are a couple of things to try. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100.
Adjust the Bias Transfer roller
Adjust the Fuser
My Xerox WorkCentre 6025 stopped printing in black. It slightly faded from black to nothing at the moment.
Now I am reading posts on an issue with the motor and there seems to be a setting to run the cartridge motor for 30 seconds or so.
Yes, I have replaced all cartridges, but no luck. And yes, I enabled the CE mode, but no luck as well. There is no option available. and the MFG setting area is password protected.
Any help is welcome.