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enriquecere
New Member
New Member
‎10-01-2020 06:46 PM

PANTALLA TOUCH NO SE VE

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10 x64

ACABO DE ADQUIRIR IMPRESORA MULTIFUNCIONAL XEROX VERSALINK MOD C405, AL DESEMPACARLA Y CONECTARLA LA PANTALLA SE QUEDA BRILLANTE NO ENCIENDO COMO LO MUESTRA EL VIDEO DE XEROX.

 

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CherylO-Xerox
Valued Advisor
Valued Advisor
‎10-16-2020 08:22 PM

Re: PANTALLA TOUCH NO SE VE

Hi enriquecere, 

Thank you for using the Support Forum. Make sure you have a good power source.  The printer must be plugged in directly to the wall outlet, no surge protector or extension cord.  If it does not come on when plugged in to a dedicated outlet then please contact the place you purchased the machine from and try to have it replaced since it is brand new.  

Thanks,
CherylO-Xerox
Community Manager

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