8560MFP Printing "splotches" and streaks

[PamY-Xerox]

Hi tom8560MFP,

Welcome to the Forums! Thank You for posting the answer to your question. This could help others in the future who have this same problem.

Thanks,
PamY-Xerox
Community Manager

[tom8560MFP]

PROBLEM SOLVED!!!  It was a jammed "Cleaning Page" that was all inked up and stuck to the drum - YET IT STILL PRINTED! 

[tom8560MFP]

Is there a simple fix for this?  Do I need service or is it something I can fix myself?

• 8560MFP purchased new, 23K pages - Love this printer!
• We use at home for homework, reports, pictures, etc. Not a business.
• I am not using Xerox supplies and haven't since new - using LD (i know that's probably the reason I am having this problem, but knowing that doesn't fix it)
• Print quality has suddenly become horrible. Streaks, splotches, etc. Literally overnight.
• I emptied the waste tray - not much in it really.
• I cleaned the strip on the mainentance kit and ran the "light streak" routine.
• This has not fixed or improved the situation.

Here are print samples:

Color: http://dl.dropbox.com/u/42860947/color.JPG

Black Text: http://dl.dropbox.com/u/42860947/black.JPG

I don't know if it's a "cleaning" issue or a "you need a new printhead" issue.