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New Member
New Member

Page comes out blank

Product Name: Phaser 7750
Operating System: macOS 10.15 Catalina

My phaser 7750 isn't printing. All pages come out blank. Even test prints and configuration prints are blank. Nay suggestions.

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Valued Advisor
Valued Advisor

Re: Page comes out blank

Hi,

Try to print separately CMYK at 50% coverage. If there is no color on pages it could be from the ROS (laser) shutter mechanism: the shutter is controlled by a solenoid or motor and the shutter motor gears are jammed with the shutters closed.

So it will be better to have a tech.

 

Gabi