I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.
Thanks, TammyL-Xerox Community Manager
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Hope you are doing well. I had an issue with machine i dont no what is happening. Paper stopped in R3 and R2 area double side copy after removing still error remove paper after i restart it still error please help me out.