We have recently had the above printers installed in our office. One of them has a paperjame behind tray 3 on the bottom right hand side, you can see the paper behind the tray. Is it possible to remove the tray on these units does anyone know?
Seems a bit extreme to call an engineer on site to remove a paperjam?
Many thanks for all help in advance.
Thank you for using the Support Forum. Are you sure the paper is not in the transport area? Please take a look at solution 2 in the solutions for clearing a jam from Tray 3 and see if this helps. If not Please consider contacting your support centre for further assistance.