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Re: Persistent line scratch on drum surface

Thanks Gabi. I live in a remote town in Africa (somewhere in Benue state in Nigeria) and I cant possibly access a tech of Xerox Machine. How can I do-it-myself in this circumstance .. I will appreciate your help. Thanks
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Xerox Employee
Xerox Employee

Re: Persistent line scratch on drum surface


You will need a tech, because it could be a problem with residual toner system or with the developer housing for affected color.



Persistent line scratch on drum surface

Product Name: WorkCentre 5735/5740/5745/5755
Operating System: Windows 7 x64
My drum developed line scratch on its surface after I attempted a caliberation of my machine, although the process did not finish before the machine went off. I changed the faulty drum unit, and another unit developed the s the same scratch. I am afraid to change it this time...what could be the cause...
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