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Phaser 3600 Feeding Issues

Hi, We have a weird problem whit a phaser 3600. When the printer initialize itself, the pickup roller of the manual feed start and don't stop, it take 2 or 3 sheets and said paperjam. This problem happend when there is some paper or not.

 

I had try some trouble shooting:
 I had remove the cover and fond there is a coil witch is not properly work, when you put some paper, the coil is activated and the pickup roller start turning and it doesn't stop. I try to unplug the coil and it doesn't re-initialize.

 

 

Is it only the coil?

 

is there someone can help me?

 

 

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Re: Phaser 3600 Feeding Issues

Finally we fond the solution, there is the little pellow ont the peace, we put a little tape on on and it work, that's mean the coil was the problem.

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