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warner-m New Member
New Member

Phaser 3635MFP power cycling

Hello,

I have a 3635MFP that won't 'start', it just keeps running through the power up cycle. 

 

I have disconnected from the network and unplugged the unit.  After I plug it back in

(still disconnected from the network) and turn it on, after a bit the lights will blink, the startup screen

will display (please wait) and then it will go blank and start that cycle over.  It looks like it

would do this for as long as I wanted to leave it on.  Occasionally it will display the operator screen

for just a second just before it starts over but not long enough to do anything with.

 

Any suggestions regarding what might be wrong?  I have tried removing the paper tray and toner

cartidge in an effort to force an error but the same thing happens.

 

Thanks,

Matt

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3 Replies
warner-m New Member
New Member

Re: Phaser 3635MFP power cycling

Bueller....???

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Community Manager CherylO-Xerox
Community Manager

Re: Phaser 3635MFP power cycling

Hi warner-m,

Thank you for using the Support Forum. Please take a look at the solution for power cycling paying special attention to step 3 about the power source, make sure you have the machine plugged directly to a dedicated outlet.  If this is not the issue then please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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warner-m New Member
New Member

Re: Phaser 3635MFP power cycling

Hi CherylO--Xerox,

 

I have tried at a couple of locations with the same result.  I was kind of hoping that

someone would be able to say "Oh yeah, that typically means X,Y or Z is failing 

and should be replaced".

 

I guess I just need to find a service/repair place nearby (Wilmington, Mass).

 

Thanks,

Matt

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