Phaser 4510 reset

[KSPott]

Hi,

I have here a Xerox Phaser 4510 which has every menu item locked. The Centerware web access is also locked and I can not access the web configuration, because someone here did not write down the password.

In addition the function "Reset NVRAM" in the maintanance menu is also locked.

Is there a possibility to reset the printer somehow or is the only solution to put it to the electronic scrap and buy a new one?

Thank you for your help.

KSpott

[Kimzi]

Hi, KSPott!

Try holding down "up arrow" + "down arrow" while starting the machine to bypass the password, see if thats possible?

If not try holding down "Back" + "OK" to do a NVRAM Reset while starting the machine.

If that does not work, Service Diagnostics could help ya, if it's still accessable.

Best Regards

Kimzi

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[KSPott]

Hi Kimzi,

thank you for your suggestions.
The two first ones did not change anything.
Where can I find the Service Diagnostics?

Best Regards
KSPott

[Kimzi · Accepted solution]

Hi again, KSPott!

By pressing "Back" + "Information" while starting the machine you should be able to get into the "Service Diagnostics" menu.

Best Regards

Kimzi

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[KSPott]

Perfect! I was able to reset the printer.

Thank you very, very much for your help! :smileyhappy:

Kind regards,

KSPott

[Kimzi]

Thats great, I'm glad it worked :)

Best Regards

Kimzi

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Please remember to select "Accept as Solution" for posts that helped you solve the issue.