Phaser 4510

[JohnM-Xerox]

If the machine is still under warranty, there is a service agreement on the account, or you are certified to work on Phaser products, it's a free call.  Otherwise, no it isn't.

[danny]

is it a free service call?

[JohnM-Xerox]

The experts that you'll need to talk to are at 1.800.835.6100.  If you get stuck replacing the sensor then just give them a call and explain what you are trying to do and how far along you are in the process of changing out your sensor.

[danny]

i hope i odnt get lost changin the part, it is not easy according to the instructions. might need from you guys. can i call help from you guys?

[JohnM-Xerox]

It looks like you found the instructions!

I do not know of any easier way to replace your sensor, no.  I'm glad that you were able to find this information.  Good luck and let us know if you get it running again.

[danny]

is this the instructions to the sensor? ido you know if any easier step by step than this?

[danny]

Remove the print cartridge and leave the top cover open. Protect the print
cartridge from light exposure.
Note
Before proceeding, remove the 150-sheet paper cassette and feed a
sheet of paper partially into the registration roller to catch the
tensioning spring if it falls.
2. Unplug the connector (P/J220) of the toner sensor from the toner harness
assembly 1.
3. Release the wires from the cable restraints.
4. Rotate the sensor D-holder to its vertical position, noting the orientation of
its tensioning spring.
5. Slide the holder to the left to release the hinge pins from the feeder
assembly.
Note
When removing the toner sensor assembly, be careful not to lose the
holder tension spring.

[JohnM-Xerox]

I'm sorry danny, there is no service documentation available at this time for that sensor.  I wish that I could do more for you.

[danny]

ok thanks