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Phaser 4510N prints too light

This has been a workhorse until the last cartridge.  Soon after I put it in, the printing got light.  its readable but the blacks are dark grays and it just isn't up to snuff.  Doesn't matter where the print job comes from.  No streaks or glitches, just uniformly faint.  There is a setting for toner quantity, default 8 of 15.  I set it to 12 and makes no difference.  I saw posts about other xerox printers setting themselves into "low toner coverage" mode but those solutions don't seem to apply to this printer.

   Do I need to find a new source for toner?  Is there something I can reset on this machine to print darker?  Is it a white goat or is it a black dove I am supposed to sacrifice in front of the printer?  Any suggestions will be appreciated.

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Re: Phaser 4510N prints too light

Hi aterry51,
Thank you for using the Xerox forum.

 

The black dove process has not been used for quite some time.


You commented "Do I need to find a new source for toner? " so I am not sure of the brand you are using.

Xerox wants their devices to provide high print quality but cannot guarantee that when customers use Non-Xerox Supplies.

 

I would suggest that you review the following to provide a solution.

  • Ensure a new Xerox print cartridge is installed as shown HERE  Note step 6: The cartridge should be shaken to ensure that the powdered toner will flow.
  • Set paper type correctly for media and tray source. 

There are some other potential solutions that an authorized service provider can do, related to testing and cleaning cartridge contacts and imaging components so you may consider contacting our specific product support experts at the following link: Fast Track to the Expert

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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