Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Highlighted
lkclifford
New Member
New Member
‎11-01-2012 01:04 PM

Phaser 5550 tray 3 jams

Hello,

 I have a half dozen of these printers and they are starting to jam at tray 3 it is only affecting tray 3 2,4, and 5 are fine the trays are all printing tabloid 11x17. whats odd is it will print 8.5x11 out of tray 3 without issue but jams with tabloid. the printer is recignising the paper size correctly. Any help would be greatly appreciated.

0 Kudos
Reply
1 Reply
Highlighted
CherylO-Xerox
Community Manager
Community Manager
‎11-05-2012 01:29 PM

Re: Phaser 5550 tray 3 jams

Hi lkclifford,

Thank you for using the Support Forum. Please take a look at the solutions for Jam in tray 3 from the support page for your machine and see if any of these solutions help.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply