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lkclifford
lkclifford New Member
New Member
‎11-01-2012 01:04 PM

Phaser 5550 tray 3 jams

Hello,

 I have a half dozen of these printers and they are starting to jam at tray 3 it is only affecting tray 3 2,4, and 5 are fine the trays are all printing tabloid 11x17. whats odd is it will print 8.5x11 out of tray 3 without issue but jams with tabloid. the printer is recignising the paper size correctly. Any help would be greatly appreciated.

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CherylO-Xerox
Community Manager CherylO-Xerox
Community Manager
‎11-05-2012 01:29 PM

Re: Phaser 5550 tray 3 jams

Hi lkclifford,

Thank you for using the Support Forum. Please take a look at the solutions for Jam in tray 3 from the support page for your machine and see if any of these solutions help.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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