Hello,
I have a half dozen of these printers and they are starting to jam at tray 3 it is only affecting tray 3 2,4, and 5 are fine the trays are all printing tabloid 11x17. whats odd is it will print 8.5x11 out of tray 3 without issue but jams with tabloid. the printer is recignising the paper size correctly. Any help would be greatly appreciated.
Hi lkclifford,
Thank you for using the Support Forum. Please take a look at the solutions for Jam in tray 3 from the support page for your machine and see if any of these solutions help. If not please consider contacting your support centre for further assistance.