Phaser 5550 tray 3 jams

[lkclifford]

Hello,

 I have a half dozen of these printers and they are starting to jam at tray 3 it is only affecting tray 3 2,4, and 5 are fine the trays are all printing tabloid 11x17. whats odd is it will print 8.5x11 out of tray 3 without issue but jams with tabloid. the printer is recignising the paper size correctly. Any help would be greatly appreciated.

[CherylO-Xerox]

Hi lkclifford,

Thank you for using the Support Forum. Please take a look at the solutions for Jam in tray 3 from the support page for your machine and see if any of these solutions help.  If not please consider contacting your support centre for further assistance.