I've been getting yellow smears all along one side of my page, and having opened the printer I can see why it's happening. What are the recommended steps to clean?
Is the shiny surface at the bottom the Imaging Unit? The Phaser 6180 manual on the Xerox site has a different illustration. If so does it need replacing, or can it be cleaned with a lint free cloth? Should I replace the yellow cartridge entirely?
Also, where in the Printer Panel menu can I access Troubleshooting? Does the Clean Smearing option exist for the 6180?
You can try a Manual Color Adjustment. The steps are located here.
If that doesn't you may need to contact the Support Department.