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MYockey_CRB New Member
New Member

Phaser 6350 issue, no lcd message on screen

We are having an issue with a Xerox Phaser 6350 that has the following issues:

 

*Machine will not show anything when the power cord is plugged into the surge protector.  Tried different power cords, different outlet, different surge protector.

*Machine glows a red LED light under the clear plastic window on the top of the printer.

*When the power is plugged in, the power supply makes a sound.

 

I checked the FAQ section and read the manual completely, but I cannot find anything that references this error. I suspect that it might be the fuser, but fusers are non returnable once opened.

 

Any ideas?

 

Thank You

Michael Yockey

Desktop Support Group

Citizens Reoublic Bancorp

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