The following is a two-fold problem. 1) When I set up my 6350DP to print via Ethernet and install the Global Print Drivers, the printer will work fine for a while (A couple days to a couple of weeks). Then all of a sudden it will not print and I get an error such as "Network Link Down" . Because this printer is used in a home environment, I shut down my modem/gateway every night. When I start up I always turn the gateway and printer on first, let it connect to the internet, and then turn on the computer. I shut down in reverse order. This usually works well for a while. When the problem persists, I uninstall the drivers, remove the printer, and reinstall everything. This seems to work. 2) My second option is to print via USB. For many years, I utilized a wireless print server and the Xerox unit printed flawlessly. I also could turn the printer on and off as I needed it. Now that I try to print via a wired USB connection to a new computer with Windows 7, 64Bit, the printer will start, then shut-off immediately, then restart and begin printing blank and pages with gibberish until I cancel the job. I have uninstalled and re-installed the USB drivers multiple times. At one point I received a code 07 that said the laseer had failed, but I believe this to be an anomaly.
Does anyone have any ideas as to why I am having so many problems with the USB port. It worked fine for the last 6 years. It will print a TEST page and sometimes other requested pages before acting up, so the USB port is good. Is it time for me to upgrade to a 6700? I have spoke to Xerox customer support multiple times, but they have no level 2 support for my printer and level 1 support is sometimes worthless.
