cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Phaser 6500 not getting power.

Jump to solution

I bought a Xerox Phaser 6500 a couple yers ago and it suddenly stopped receiving power. I believe this because the power cable works with other devices and the network plug shows no network connectivity. Is there a way to replace the power supply or get it servied?

0 Kudos
1 Reply
Highlighted
New Member
New Member

Re: Phaser 6500 not getting power.

Jump to solution

Posting an update.

 

I followed the instructions here:

 

http://www.support.xerox.com/support/colorqube-8570/support/enus.html?objGUID=1467

 

Power cycling can happen after a power surge event; usually initiated by an electrical storm or a power outage. If this happens, unplug the printer for at least two hours, and then plug the printer back into a stable power source.

 


And now it is working again. This is weird, but I am glad that I didn't need to take it to a repair shop.

0 Kudos