Hello. Over the weekend I tried to upgrade my Phaser 6510 with a new firmware.
That upgrade failed. Every time after rebooting, I get an error message: Turn off and on 044-370.
The printer can be pinged but is not accessible via USB.
Can anyone help me?
I searched our Knowledgebase for that code and it says it is Controller Communication Failure and if you can't clear it with a power off/on then you will need to Contact our Support Dept for more assistance.